FREQUENTLY ASKED QUESTIONS

OUR ONLINE CATERING SHOP ALLOWS YOU TO CONVENIENTLY ORDER OUR CONTEMPORARY DÖNER KEBABS, MEZZE, AND SALADS FOR PICKUP OR DELIVERY DIRECTLY FROM OUR WEBSITE.

TO PLACE AN ORDER, VISIT OUR WEBSITE AND NAVIGATE TO THE CATERING SECTION. CHOOSE BETWEEN PICKUP OR DELIVERY BEFORE THE CHECKOUT PROCESS AND THEN BROWSE OUR MENU, SELECT YOUR DESIRED ITEMS, AND PROCEED TO CHECKOUT.

AT THE MOMENT WE DELIVER TO A WIDE RANGE OF LOCATIONS WITHIN BERLIN. YOU CAN ENTER YOUR ADDRESS BEFORE BROWSING THE MENU TO CONFIRM IF WE DELIVER TO YOUR AREA. THE CURRENT DELIVERY RADIUS IS FROM 2KM TO 12KM.

YES, THERE IS A MINIMUM ORDER AMOUNT FOR DELIVERY -- €300 DELIVERY & €100 PICKUP

YOU CAN PLACE AN ORDER EARLIEST 4 DAYS IN ADVANCE.

YES, YOU CAN CUSTOMIZE YOUR ORDER BY ADDING SPECIAL INSTRUCTIONS DURING THE CHECKOUT PROCESS. IF YOU HAVE SPECIFIC DIETARY REQUIREMENTS OR PREFERENCES, PLEASE LET US KNOW, AND WE WILL DO OUR BEST TO ACCOMMODATE THEM.

ABSOLUTELY! WE OFFER A VARIETY OF VEGETARIAN AND VEGAN OPTIONS. LOOK FOR THE DESIGNATED ICONS ON OUR MENU.

WE ACCEPT ALL MAJOR CREDIT CARDS, DEBIT CARDS, AND DIGITAL PAYMENT METHODS LIKE APPLE PAY AND GOOGLE PAY. PAYMENT IS PROCESSED SECURELY THROUGH OUR ONLINE SYSTEM.

YOU CAN CANCEL YOUR ORDER UP TO 2 DAYS AFTER MAKING THE ORDER. THAT MEANS YOU HAVE 2 DAYS FROM THE TIME YOU PLACE THE ORDER TO CANCEL IT. PLEASE CONTACT OUR TEAM AS SOON AS POSSIBLE TO MAKE ANY CHANGES.

IF YOU CANCEL YOUR ORDER WITHIN THE TIMEFRAME, YOU WILL RECEIVE A REFUND. HOWEVER, PLEASE NOTE THAT THE TRANSACTION FEE INCURRED BY US PER TRANSACTION IS NON-REFUNDABLE AND WILL BE DEDUCTED FROM THE REFUND AMOUNT.

YOU CAN CONTACT OUR TEAM BY EMAILING US AT [events@kebapyourlife.de] .

YES, WE OFFER CATERING SERVICES FOR EVENTS AND LARGE GROUPS. PLEASE VISIT OUR EVENT BOOKING SECTION ON THE WEBSITE OR CONTACT US DIRECTLY TO DISCUSS YOUR REQUIREMENTS AND RECEIVE A CUSTOMIZED QUOTE.